Privacy Policy隐私政策
Effective Date: January 1, 2024 · Last Updated: April 1, 2026 生效日期：2024年1月1日 · 最后更新：2026年4月1日
1 Introduction简介
CustomsZoom ("we," "our," or "us"), a licensed U.S. Customs Broker headquartered in New York, is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website at customszoom.com or engage our customs brokerage services.
CustomsZoom（以下简称"我们"）是一家持牌美国海关经纪公司，总部位于纽约，致力于保护您的个人信息隐私与安全。本隐私政策说明了您访问我们网站 customszoom.com 或使用我们的报关服务时，我们如何收集、使用、披露和保护您的信息。
By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website and services.
使用我们的网站或服务，即表示您同意本隐私政策中描述的做法。如不同意，请停止使用我们的网站和服务。
2 Information We Collect我们收集的信息
We may collect the following types of information:
我们可能收集以下类型的信息：
Personal Identification Information个人身份信息
Name, email address, phone number, mailing address, company name, job title, and other contact details you provide when requesting services, completing forms, or communicating with us.
您在申请服务、填写表格或与我们沟通时提供的姓名、电子邮件、电话、邮寄地址、公司名称、职位及其他联系信息。
Business & Import/Export Information商业及进出口信息
Importer of Record (IOR) numbers, EIN/tax identification numbers, shipment details, commercial invoices, packing lists, bills of lading, and other customs documentation required to perform brokerage services.
进口商记录编号(IOR)、税务识别号(EIN)、货物详情、商业发票、装箱单、提单及执行报关服务所需的其他海关文件。
Usage & Technical Data使用及技术数据
IP address, browser type and version, operating system, pages visited, time and date of visits, time spent on pages, and other diagnostic data collected automatically when you access our website.
访问我们网站时自动收集的IP地址、浏览器类型及版本、操作系统、访问页面、访问时间及在页面停留时长等诊断数据。
Cookies & Tracking TechnologiesCookie及追踪技术
We use cookies and similar tracking technologies to enhance your experience on our website. Please see our Cookie Policy section below for details, or click "Cookie Settings" in the footer to manage your preferences.
我们使用Cookie及类似追踪技术提升您的网站体验。详情请见下方Cookie政策部分，或点击页脚的"Cookie设置"管理您的偏好。
3 How We Use Your Information信息使用方式
We use the information we collect for the following purposes:
我们将收集的信息用于以下目的：
- Service Delivery: To process customs entries, ISF filings, and other brokerage services you request, including filing with U.S. Customs and Border Protection (CBP) and Partner Government Agencies (PGAs). 服务提供：处理您申请的报关、ISF申报及其他经纪服务，包括向美国海关与边境保护局(CBP)及合作政府机构(PGA)提交申报。
- Communications: To respond to your inquiries, send service-related updates, shipment notifications, and important notices regarding your imports. 通信联络：回复您的咨询、发送服务更新、货物通知及进口相关重要通知。
- Legal Compliance: To comply with U.S. customs regulations, CBP record-keeping requirements, and other applicable federal, state, and local laws. 法律合规：遵守美国海关法规、CBP记录保存要求及其他适用的联邦、州和地方法律。
- Website Improvement: To analyze usage patterns, troubleshoot technical issues, and improve the functionality and content of our website. 网站改进：分析使用模式、排查技术问题，提升网站功能和内容质量。
- Security: To detect, prevent, and address fraud, abuse, and other harmful activities. 安全保障：检测、预防和处理欺诈、滥用及其他有害行为。
4 Information Sharing and Disclosure信息共享与披露
We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:
我们不出售、交换或出租您的个人信息。仅在以下情况下，我们可能共享您的信息：
Government Agencies政府机构
We are required by law to transmit certain information to U.S. Customs and Border Protection (CBP), FDA, USDA, EPA, DOT, and other Partner Government Agencies as part of our customs brokerage services.
我们依法须向CBP、FDA、USDA、EPA、DOT及其他合作政府机构传输特定信息，作为报关服务的组成部分。
Service Providers服务提供商
We may share information with trusted third-party vendors who assist us in operating our website and delivering our services (e.g., IT service providers, cloud storage), subject to confidentiality obligations.
我们可能在保密义务约束下，与协助我们运营网站和提供服务的可信第三方供应商（如IT服务商、云存储）共享信息。
Legal Requirements法律要求
We may disclose information if required by applicable law, regulation, legal process, or enforceable governmental request, or to protect the rights and safety of CustomsZoom, our clients, or others.
在适用法律、法规、法律程序或可执行的政府要求下，或为保护CustomsZoom、客户或他人的权利和安全时，我们可能披露相关信息。
Business Transfers业务转让
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
在合并、收购或资产出售的情况下，您的信息可能作为交易的一部分被转移。我们将在信息转移并适用新隐私政策之前通知您。
5 Cookie PolicyCookie政策
Our website uses cookies and similar technologies to provide you with a better browsing experience. Cookies are small text files stored on your device.
我们的网站使用Cookie及类似技术为您提供更好的浏览体验。Cookie是存储在您设备上的小型文本文件。
Strictly Necessary Cookies严格必要Cookie
Essential for the website to function properly. These cannot be disabled as they are required for basic site operations such as security, network management, and accessibility.
网站正常运行所必需，无法禁用，用于安全、网络管理和无障碍访问等基本操作。
Analytics Cookies分析型Cookie
Help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve our website's performance and content.
通过匿名收集和报告信息，帮助我们了解访客与网站的互动方式，用于提升网站性能和内容质量。
Marketing Cookies营销型Cookie
Used to track visitors across websites to display relevant and engaging advertisements. These are set by our advertising partners.
用于跨网站追踪访客以展示相关广告，由我们的广告合作伙伴设置。
You can manage your cookie preferences at any time by clicking in the footer of any page, or by adjusting your browser settings.
您可随时点击 管理您的Cookie偏好，或通过调整浏览器设置进行管理。
6 Data Security数据安全
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), access controls, and regular security assessments.
我们采取适当的技术和组织安全措施，保护您的个人信息免遭未经授权的访问、篡改、披露或破坏，包括加密数据传输(SSL/TLS)、访问控制和定期安全评估。
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and we encourage you to take steps to protect your own data as well.
虽然我们竭力保护您的信息，但互联网传输或电子存储没有绝对安全的方法。我们无法保证绝对安全，也建议您采取措施保护自己的数据。
7 Data Retention数据保留
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
我们在履行本政策所述目的、遵守法律义务、解决争议和执行协议所需的时间内保留个人信息。
Pursuant to 19 CFR Part 163, U.S. Customs regulations require customs brokers to retain all records relating to customs transactions for a period of five (5) years from the date of entry. Accordingly, import/export documentation and related personal information will be retained for at least this period.
根据19 CFR第163部分，美国海关法规要求报关行保留与通关交易相关的所有记录，保存期自报关日起不少于五(5)年。因此，进出口文件及相关个人信息将至少保留该期限。
8 Your Rights您的权利
Depending on your location and applicable law, you may have the following rights regarding your personal information:
根据您所在位置和适用法律，您可能对个人信息拥有以下权利：
- Right to Access: Request a copy of the personal information we hold about you. 查阅权：申请获取我们持有的您的个人信息副本。
- Right to Correction: Request correction of inaccurate or incomplete personal data. 更正权：申请更正不准确或不完整的个人数据。
- Right to Deletion: Request deletion of your personal data, subject to our legal retention obligations. 删除权：申请删除您的个人数据，但须符合我们的法律保留义务。
- Right to Opt-Out: Opt out of marketing communications at any time by contacting us or clicking "unsubscribe" in our emails. 退出权：随时通过联系我们或点击电子邮件中的"退订"选项，退出营销通信。
To exercise any of these rights, please contact us using the information provided in Section 10 below.
如需行使上述任何权利，请使用下方第10节提供的联系信息与我们联系。
9 Third-Party Links第三方链接
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
我们的网站可能包含第三方网站链接。我们对这些网站的隐私做法不承担责任，建议您在提供任何个人信息前查阅其隐私政策。
10 Contact Us联系我们
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
如您对本隐私政策或我们的数据处理方式有任何问题、疑虑或请求，请联系我们：
CustomsZoom
Licensed U.S. Customs Broker美国持牌海关经纪人
362 Beach 47th St
Ground Floor
Far Rockaway, NY 11691
11 Changes to This Policy政策变更
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Last Updated" date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
我们可能不时更新本隐私政策，以反映我们做法或适用法律的变化。我们将在本页面发布更新后的政策，并注明修订的"最后更新"日期。变更后继续使用我们的网站，即表示您接受更新后的政策。